突发事件及其产生的巨大影响，受到中央高层和社会各界的普遍关注。本书通过对新中国成立以来我国处理突发事件的历史回顾，对近年来发生的系列典型案例的调查研究，对有关专家和专业人士的访谈，获取了大量的第一手资料，内容真实丰富，具有较强的说服力。本书运用舆论学、系统论、协商民主理论、协同理论和程序理论，试图厘清突发事件发生的原因，突发事件的转变和过程，以及在突发事件发生后有关舆论的发生、发展、转变的规律，帮助政府和媒体认清当下中国突发事件的一些特征，掌握处理技巧，进而建立一个结构合理、反应迅速、应对科学、富有成效的舆论引导体系。

本书为作者主持完成的国家社会科学基金重点项目成果，可为政府、媒体、民众等广大读者阅读。

The emergency and its huge impact have attracted widespread attention from the top level of the central government and all sectors of society. Through the historical review of China's handling of emergencies since the founding of New China, the investigation and research of a series of typical cases that have occurred in recent years, and interviews with relevant experts and professionals, this book obtains a large number of first-hand information, and the content is true and rich, and has strong persuasive power. This book uses public opinion theory, systems theory, deliberative democracy theory, coordination theory and procedural theory to try to clarify the reasons for emergencies, the transformation and process of emergencies, and the laws of occurrence, development and transformation of public opinion after emergencies, so as to help the government and media recognize some characteristics of current emergencies in China, master handling skills, and then establish a public opinion guidance system with reasonable structure, rapid response, scientific response and fruitful response. This book is the result of the key project of the National Social Science Foundation completed by the author, and can be read by the government, media, the public and other readers.（AI翻译）

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