全书共分为四篇，第一篇梳理了当前城镇化化过程中的突出矛盾，并对这些矛盾转化为网络舆论危机的动因进行了深入分析，然后在实证调查的基础上，对政府应对网络舆论危机的问题进行剖析并提出了相应的策略；第二篇刻画了社交媒体崛起媒体信息权让渡给普通民众之后带来的谣言泛滥、信任缺失的信息社会图景以及给政府治理带来的挑战，并在此基础上提出了重建社会信任的方法；第三篇对信息技术挑战的下的中国应急决策体制进行了系统的考察，提出了将大数据技术和思维引入决策系统以促进政府治理能力现代化的思路；第四篇则针对当前中国社会治理面临的系列危机以及当前中国的民主制度建设状况，结合西方的协商民主理论资源，为中国社会治理变革寻找理论支持和方法。

The book is divided into four parts, the first of which sorts out the prominent contradictions in the current urbanization process, and conducts an in-depth analysis of the motives of these contradictions into an online public opinion crisis, and then analyzes the government's response to the online public opinion crisis on the basis of empirical investigation and puts forward corresponding strategies. The second article describes the spread of rumors, the lack of trust in the information society, and the challenges brought by the rise of social media after the transfer of information rights to ordinary people, and proposes ways to rebuild social trust. The third part systematically investigates China's emergency decision-making system under the challenges of information technology, and puts forward the idea of introducing big data technology and thinking into the decision-making system to promote the modernization of government governance capabilities. The fourth part aims at the series of crises facing China's social governance and the current situation of China's democratic system construction, combined with Western deliberative democracy theoretical resources, to find theoretical support and methods for China's social governance reform.（AI翻译）

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